Conference Terms and conditions

If a registrant is unable to attend an event for any reason they may substitute, by arrangement with

the registrar, or someone else from the same institute/organisation.

Where the registrant is unable to attend, the following refund arrangements apply:

  1.  Registrations cancelled more than 60 days before the event will be refunded 70% of the registration fees.
  2. Registrations cancelled less than 60 but more than 30 days before the event will be refunded 50% of the registration fees.
  3. Registrations cancelled less than 30 days before the event will not be eligible for a refund.
Cancellations from attendees made after a failed visa application will be refunded the registration fees paid less an administration charge of € 50 per participant registered.

The costs per transaction are € 1,95. 

Important note for failed visa applications
Notification must be received by us in writing (email or fax) not later than 10 (ten) working days before the conference starts* for refunds to be eligible. Cancellations received after this cut-off time will not be eligible for a refund. * Saturday and Sunday do not count as working days.

Refunds will be made in the following ways:
For payments received by credit cards, the same credit card will be refunded.
For all other payments, a bank transfer will be made to the payee-nominated account. Transaction costs for the refund will be for the registrants' accounts.

Please note: For payments received from outside the Netherlands by bank transfer, the refund will be made by bank transfer and all bank charges will be for the registrants’ account.

The policy as stated on this page is valid from December 2022.

If you have to cancel your registration, please send it to isie2023@crawfield.nl

Mrs Wendy van der Ende
Frequently Asked Questions
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